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Frequently Asked Questions

How can I start my search with an agent or schedule a tour?

Simple! There are three ways to start your 100% free search. 1. Look through our database of 1000’s of listings and inquire for info so that an agent can contact you ASAP. 2. Send us an email at office@24thstreetrealty.com and an agent will contact you within 24 hours. Please list your search criteria as detailed as possible. 3. Walk-In!. We are located at 504 W. 24th St., right above Starbucks on 24th and Nueces, just one block from the UT campus.

What exactly does 24th Street Realty do?

Where do we start? Our team of agents truly are the market experts in leasing and sales for campus housing around UT and central Austin. We save you time, money and the headache of finding a place to lease or purchase. Our goal is to help you achieve all of your real estate needs and best of all, it’s free!

How is this awesome service free?

The apartment complexes, property managers and owners of condos and houses have a marketing budget set aside. As licensed real estate agents they pay us a referral fee when we help them lease their properties. Yes, we are compensated for our work, but our loyalty lies with our clients as we are representing you during all phases of any lease or purchase.

Why use 24th Street Realty and not some other agency?

Well we didn’t want to say this, but we are pretty awesome! Seriously though, our team is comprised of only the most experienced, knowledgeable and courteous agents in the market. With each agent averaging 5+ years in the business, we hand select only the agents who we know will take care of our clients. We have set high standards for our agents, and because of this, we continue to stand out from the crowd.

Do you only work with students or student properties?

Absolutely not. Yes, a large percentage of our clients are students looking for housing or their parents who want to buy a condo. We also cater to investors wanting to purchase rental properties near UT, but rest assured, we work with clients of all types of real estate needs in every neighborhood in the Greater Austin area. We have relationships with all of the complexes in Austin and our agents are members of the Austin Board or Realtors, so we regularly lease, list and sell property on the Austin MLS system.

What properties are included on your website?

You name it, we have access to it. We do our best to keep our website up-to-date with accurate and useful information to help our clients find the absolute best options on the market to fit their search criteria. Real Estate is consistently changing and if you don’t see a property on our website, we can still help you with it. All agents are licensed with TREC (Texas Real Estate Commission) and most are members of ABOR (Austin Board of Realtors). This means we have access to the Austin area MLS, which includes 1000’s of real-time private listings for lease and purchase not featured on our website.

Do I have to be in Austin to sign a lease?

Of course not … it’s 2013! We can do the search remotely and provide you with pictures, floor plans and availability. Most properties have online application capabilities and if not, your agent can help you with all of the paperwork via email or fax. We have leased 100’s of clients who can’t be in Austin for a traditional tour, but still need a place. Don’t worry, contact 24th Street Realty today and we will take care of you.

Do you offer individual leases and roommate matching?

24th Street Realty leases to 100’s of students each year who are in need of roommate-matching and/or require a housing option with an individual lease. We have great relationships and insight on every corporate apartment complex that caters to students looking for this style of housing. We will help you locate the place that fits exactly what you are looking for.

Are the prices online per bedroom or total?

We make it easy for you and your roommates to search our listings by your individual budget and price all properties “per bedroom”. For example: A four bed, three bath house for $700 is $2800 a month total. (Sorry for any confusion, but, I’m with you, that would be an awesome deal at $700!)

Why are there not any interior photos on most of the condos?

You might notice that the majority of our condos listed in West and North Campus don’t showcase any interior photos. Don’t worry, we aren’t trying to hide anything! The reason is that condos are privately owned rentals that have different owners and property managers for each unit(s). Because of this, the interior finishes vary greatly depending on what fixtures and updates the owner has done to their unit. Good news for you is that our agents have been in almost every unit at these complexes and will definitely make sure you get the one that fits the style and price range you are looking for.

Do my parents need to sign my lease also?

If you are 18 years or older and will be a resident in the property, you will need to be on the lease contract. If you are a student and/or do not have regular income, you will almost always need to have a parent, family member or friend sign as your Guarantor for the lease application process. This means they are financially guaranteeing the lease payments and will be responsible for any damages done to the property.

Can my parents come on the tour?

Absolutely! We love parents, and let’s face it, they are usually the ones paying for your place. Parents are more than welcome to come along for the tour as this is a great opportunity for them to have all of their questions answered by your agent. Our office has plenty of garage parking for your parents to park and ride along with you and your agent during your private tour.

Where is 24th Street Realty located at?

24th Street Realty is, as you guessed, on 24th Street! We are at the intersection of 24th St. and San Antonio St. (right above Starbucks). Our physical address is 504 W. 24th Street, Suite E, Austin, TX 78705. We are located just one block from the University of Texas and are the closest Real Estate brokerage from campus. Feel free to swing by anytime as we gladly accept walk-ins.

Do I need to bring anything on my tour appointment?

Yes, but we don’t ask for much. You will need to bring a photo ID to take tours at certain properties, funds if you are ready to sign and most importantly if you have any roommates they will all need to be there as well. (Trust us, it will save you hours of explaining everything to them, plus many properties limit tours to one showing per group). Other than that, we will take care of the rest while you have fun.

How much does it cost to apply for a place?

This varies for each property, but we will help you understand the fees required for each place as we tour. Most apartments in West Campus charge an application/administration fee that can range from $200-400 per person, but require a very low or or sometimes no deposit. However, most condo and house owners charge a much lower application/administration fee, but require a refundable deposit equal to one month’s rent. It is also common for many properties to require you to pay your first full month’s rent in advance, once you have been approved and signed your lease.

What is “Smart-Housing”? And how do I qualify?

S.M.A.R.T. Housing is a program designed and used by The City of Austin to stimulate housing in the greater Austin area. There are strict qualification an applicant must meet including certain annual income minimums and maximums. Many students can also qualify through specific grants and scholarships approved by the Smart-Housing program. For more information and to see if you are eligible please contact 24th Street Realty and an agent will be happy to help you out.

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